Dear Readers,
The speed and coverage tests between 2 wireless internet providers have been a highlight of this blog. Unfortunately, no more contests will be held. One of the original loggers, Alok (also the owner of the Photon stick), has not been able to join us for leg 3. Mihir tried to get a Photon but faced several issues with regards to activation, which are still to be resolved. The customer service guys at Tata have been extremely unresponsive. While you will continue to see Reliance Netconnect’s performance data, there will be no competition.
Apologies,
Loggers
Thus far, Reliance has emerged as a better service provider between the 2 nominees.
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n response to your mail regarding services provided by Tata Indicom, please accept our sincere apologies for the unfortunate turn of events.
At Tata Photon+, it is our constant endeavor to enhance and improve the quality of customer interface and set exemplary standards of customer service.
We are thankful to you for your valuable feedback. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. May we reiterate that we share your anguish and have taken adequate action to ensure the non-occurrence of the same in future.
We appreciate your valuable subscription with Tata Photon+ and it has always been our constant endeavor to serve you better.
I truly hope that the above details adequately address your query.
Comment by Baburaj — December 14, 2009 @ 4:12 pm |